Les ateliers FL attach a great importance to the protection of the personal data of their users (students, prospects, host families, candidates, and partners).
This privacy policy explains how your data is collected, used, and protected.
HOW WE COLLECT YOUR PERSONAL DATA
We collect your personal data through various means, including:
Data Controller
Data Collected
We only collect data that is strictly necessary for our activities, such as:
- identity (last name, first name, date of birth)
- contact information (email, phone number, address)
- information related to registrations and language stays
official identification data where required (passport, visa or other official identification documents)
payment information (in the context of bookings and transactions)
- educational data (level, progress tracking, results)
- accommodation information (host families)
- application data (CV, cover letter)
Purposes
The data is used to:
- manage registrations and language stays
- organize courses, exams, and educational activities
- ensure the administrative and educational follow-up of students
- manage host family accommodations
- respond to requests for information
- manage job applications
- comply with legal and accounting obligations
send you marketing communications and promotional offers, as well as periodic newsletters, customer satisfaction surveys, market research or quality assurance surveys;
organise and manage competitions, events, promotional activities or other specific operations offered by Les ateliers FL, and enable your participation in them. Some of these activities may be subject to specific conditions or include additional information regarding the use and disclosure of your personal data.
Legal Basis
The processing is based on:
- the performance of a contract or pre-contractual measures
- compliance with legal obligations
- the legitimate interest of the establishment
- consent when required
Data Recipients
The data is only accessible to authorized persons:
As part of our activities, we may share certain personal data with third-party service providers and partners in order to facilitate the organisation and proper delivery of our programmes, including payment processing, communications, customer reviews management, accommodation, transfers, examinations, or other related services. These service providers and partners only have access to the data strictly necessary for the performance of their duties and are required to comply with confidentiality obligations and applicable data protection regulations.
The data is never sold or transferred to third parties for commercial purposes.
Retention Period
The data is kept for the duration necessary for the intended purposes:
- prospects: 3 years after the last contact
- candidates: 2 years after the application
- students: duration of the training program + administrative obligations
- accounting data: according to legal obligations
Security
We implement technical and organizational measures to protect the data:
- secure and restricted access
- passwords and access controls
- regular backups
- secure tools and service providers
- team awareness training
Rights of Individuals
You have the following rights:
- access to your data
- rectification
- erasure (deletion)
- restriction of processing
- objection to processing
- portability (if applicable)
Cookies
The website may use cookies necessary for its operation and, where applicable, audience measurement cookies.
We may also use analytics tools such as Google Analytics to collect and analyse data about the use of our website (for example: pages visited, duration of visits, traffic sources, browser type or device used). This information helps us improve the user experience, the content of our website and our services.
You can learn more about Google’s privacy practices here: https://policies.google.com/privacy https://policies.google.com/privacy
You can also manage or refuse certain cookies through your browser settings or the tools available on our website.
You can manage your preferences through your browser or the tools provided on the website.
Complaints
Updates
This policy may be updated at any time.
